How to solve “ Company file cannot be closed............” error in QuickBooks?

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When closing QuickBooks Company file, you sometime receive below error message:



Due to above error, your program becomes unresponsive and you cannot perform any operation on it.

What cause the error?

There are three possible reasons of above error message:

  • The above error may occurs if some third-party tool is exchanging data with your QBW file.
  • If Google desktop is running and scanning your QBW file.
  • If ProSeries Tax Preparation software is already installed on your system and you have reinstalled an older version of QuickBooks.
How to fix the error?
Try below methods to solve your problem:

Disable third-party programs: If any third party software ( ProSeries Tax Preparation or Google desktop) is installed on your system then end these programs using Window Task Manager.

Use Window Task Manager utility: Since your application becomes unresponsive due to above error then in this situation, use Window Task manager to safely close the unresponsive application without restarting your computer. Following are the steps to finish the unresponsive program:
  1. Press Ctrl+Alt+Del to open the Window Task Manager window.
  2. Go to Task List-> Task Manager.
  3. Now select the Application tab to see all the programs that are currently running.
  4. Quit those programs by clicking the End Task button on which Not Responsive will appear after the name of the program.
  5. Close the window.
End the QuickBooks program if no other application is using the QBW file: Follow below steps to end the QuickBooks program using Window Task manager:
  1. Press Ctrl+Alt+Del to open the Window Task Manager window.
  2. Go to Process tab and click the Image Name header.
  3. Now select the QBW32.exe and click End Process.
Reboot.bat: Re-register QuickBooks file if above methods does not resolve your issue.

For Windows XP:
  1. First open the folder on which reboot.bat file is stored.
  2. Right click the QuickBooks icon, select Properties.
  3. Click Find Target and double click the reboot.bat file.
A DOS window will appear, re-register the QuickBooks file and close it.

For Windows 7 or vista:
  1. First open the folder on which reboot.bat file is stored.
  2. Right click the QuickBooks icon, select Open file location.
  3. Search reboot.bat file in the Name column and double click it.

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