Microsoft Word: How to fix crashing issue?

Undoubtedly MS Word is the best software among all document processing but there is one major drawback of it. Word crashes at times due to some Window errors but the main cause of crash is that people overload it by running to many documents at the same time. There are some other reasons also that are responsible for Word crashing. We will discuss them one by one in this article.

Most common reasons of Word file crash and their fix:

1. Corruption in file: file is the blank page that appears every time you open MS Word. Since it contain lot of default customization setting, it is highly prone to corruption. Most of the Word error occurs due to file. However in order to fix Word crashing issue the best way is to locate file and delete it. Following are the steps to delete the file:

  • The file is usually found at C:\Documents and settings\<user name>\Application Data\Microsoft\Templates but if it is not present here then make a search in all files and folders.
  • Now delete the file.
  • Close and restart your computer.

2. Window Registry key problem: Window Registry contains all the settings of Window Operating system. Word usually crash due to corruption in registry. To fix this problem follow below steps:
  • First exit all office programs.
  • Go to Start-> Run, type regedit and OK.
  • Locate the registry subkey depending upon the version of Word:
  • For Word 2003: HKEY_CURRENT_USER\Software\Microsoft\ Office\11.0\Word\Options
  • For Word 2007: HKEY_CURRENT_USER\Software\Microsoft\ Office\12.0\Word\Options
  • For Word 2010: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Options
  • Click Options then go to File-> Export.
  • Name your file and save it.
  • Delete the Data subkey and click Yes.
  • Exit editor.

3. Temp Files: Temp file is created to store information temporarily. Every time you open or edit Word, Word creates an assortment of temporary files.  When Word crashes it leave behind temp files, that interferes with normal processing of Word. To fix the issue delete the temp files by following below steps:
  • Right click on Start button and go to Window Explorer.
  • Search for Window Temp folder by typing %temp%.
  • Delete all data of this folder.
  • Since Word creates temp files at many locations, so look in the following location also:
  • Open Word-> Options-> File locations-> User Template.
  • Delete User Template.

So whenever Word crashes try above fixes to save your time and efforts. In most cases these solutions work but in case they fail then it is recommended to try a good third party tool.


  1. I admired those who has able to create a blog as wonderful as this! You are truly a hard working person. Keep up the good work and keep on posting.


  2. I have searched online and found a easily MS Word (.doc, .docx) files without modifying the original text, images, fonts. It can repairs corrupt MS Word file created in MS Word 2013, 2010, 2007, 2003, 2002, and 2000.

    To get more details click here :- Word Recovery Software to Repair Corrupt or Damaged .docx or .doc Word Files


Post a Comment

Popular posts from this blog

How to resolve Excel error “MS Office Excel is waiting for another application to complete an OLE action"

Why does Excel File size increase and how to reduce it?

Are you Unable to save your Excel file? Here is the solution